What are the benefits of using the Whitman-Walker pharmacy as opposed to my local neighborhood pharmacy?

  • We are CONVIENENT - there is no need to stop at the pharmacy or wait for prescriptions to be filled after leaving the clinic.
  • We are PLUGGED IN - the on-site pharmacy works directly with care providers to address barriers to care, such as prior authorizations and insurance coverage, to prevent any delays in starting medications.
  • We provide SAVINGS - Whitman-Walker has access to not-for-profit programs that can help patients save money on prescriptions. By filling your prescriptions with us, you will support the mission and vision of our health center.
  • We GET YOU - We are sensitive to your needs and offer a respectful environment for the LGBT community. Our pharmacists have expertise with LBGT and HIV care.

How do I refill my prescriptions?

There are a number of ways to request refills. You can call them in at 866.724.1805, refill online by clicking here, or use our new smartphone app titled “Whitman-Walker Health”, now available for iPhone and Android

What insurance plans do you to take?

We accept 99 percent of all insurance plans. We accept DC Medicaid, AIDS Drug Assistance Program, Maryland AIDS Drug Assistance Program, most Medicare Part D plans and most commercial insurance plans. Please call us at 202.745.6135 if you have any questions about which plans we accept.

Do you deliver?

Yes! We offer FREE DELIVERY. Please call us at 202.745.6135 if you would like to make arrangements to have your prescription delivered.

What do I do if I don’t have any refills on my prescriptions?

No problem! If you have no refills, please contact the Whitman-Walker pharmacy staff and we will get in touch with your provider for you. We are located in the same facility as your provider and this enables us to communicate rapidly with them affording a quick turn-around time for new refills. Please keep in mind that new refills take anywhere between 1-3 business days, depending on the day you request the refill and the provider’s schedule. We will also coordinate with your provider to obtain a prior authorization with your insurance company should you need one.

I have a prescription from a provider who isn’t from Whitman-Walker. Can I get that prescription filled at your pharmacy?

Absolutely. We are an open door pharmacy and will fill prescriptions from outside providers. If you have insurance, your co-pay will be the same anywhere. If you pay out-of-pocket, please contact the pharmacy staff to see if that prescription is eligible for the Whitman-Walker discount.

What types of medications do you stock?

We stock all of the common medications, including all HIV medications as well as hormone preparations. If there is something you need that we don’t have, then we can order it for the next business afternoon. Our pharmacists are highly knowledgeable and stay up to date with the most current HIV treatments. They are available to discuss your prescriptions and answer any questions you may have about them.

How can I pay for my prescriptions?

We take all major credit cards, cash, and personal checks.

Do you sell over-the-counter items?

We have a modest selection of over-the-counter meds, including cough and cold, first aid, vitamins, and digestive aids.

How do I dispose of medications I no longer use?

Click here to learn how to dispose of medications that are no longer used.


Monday: 8:00 am – 8:00 pm
Tuesday – Friday: 8:00 am – 6:30 pm
Saturday: 10:00am - 3:00pm
Closed: Sunday


Whitman-Walker Health
1525 14th St, NW
Washington, DC 20005
202.745.7000 - Main Number
202.745.6162 - Fax Line